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Privacy Policy Overview for We Print Your Gift

Privacy Policy - WePrintYourGiftLast updated: July 2026

At We Print Your Gift ("we", "us", "the Company"), we respect the privacy of our customers. This policy explains how we collect, use, and protect your data when you interact with us through our website (weprintyourgift.com) or our social media accounts (Facebook Messenger, Instagram, WhatsApp).

1. Information We Collect

When you contact us via Messenger, Instagram, or WhatsApp, or when you make a purchase from our store, we may collect:

  • Contact information: Name, phone number, email address
  • Order details: Shipping address, product details, designs or images sent for printing
  • Conversation content: Text messages and images sent while communicating with customer service or our automated assistant (Chatbot)
  • Payment information: Processed through trusted third-party payment providers; we do not store card details on our own systems

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and help you choose suitable products
  • Prepare, fulfill, and ship your orders
  • Improve the quality of our customer service, including through our AI-powered assistant
  • Communicate with you regarding your order status or related inquiries
  • Analyze images you send for the purpose of matching products or fulfilling custom design requests, which are reviewed by our team before printing

3. Sharing Information with Third Parties

We may share your data with:

  • Meta (Facebook/Instagram): To operate our Messenger and Instagram communication channels, in accordance with Meta's Platform Developer Policies
  • Shipping companies: To deliver your orders (such as Bosta or other shipping partners)
  • Payment service providers: To process payments securely
  • Shopify: To manage our online store and orders

We do not sell your personal data to any third party for marketing purposes.

4. Data Retention

We retain your data for as long as necessary to provide our services, as required by law, or until you request its deletion.

5. Your Rights

You have the right, at any time, to:

  • Request access to the data we hold about you
  • Request correction of any inaccurate data
  • Request deletion of your data from our systems
  • Opt out of receiving promotional messages

To exercise any of these rights, please contact us using the details below.

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

7. Contact Us

For any questions regarding this Privacy Policy or your personal data, please contact us at:

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the "Last updated" date above revised accordingly.